Why use a multi-tenant platform?

A multi-tenant, cloud-based platform shares functionality among multiple users. White Fuse is a multi-tenant platform just like Mailchimp, JustGiving, Facebook and Twitter. This means the software is always secure, up-to-date and actively managed by a dedicated company.

Why do I pay a monthly fee?

Your monthly subscription fee provides the following.

  • Access to all the features of the White Fuse platform
  • Unlimited administrator accounts
  • Unlimited support for any questions you have
  • Regular maintenance, security improvements and backups
  • Website hosting

What does support cover?

Our expert support team will help you with technical, design and strategic questions so that you can get the most out of White Fuse. We can offer assistance if new people join your team, fix problems and offer best-practice advice.

Will our data be secure and safe?

Yes. White Fuse is always up-to-date ensuring that all customer data is safe and secure. White Fuse also has a range of tools to help you comply with data protection legislation.

What is the ongoing contractual commitment?

Payment is monthly by Direct Debit. There are no annual contracts so you can cancel anytime. All your content and data remains yours and you can take it elsewhere at any time if you want to switch to a different platform.