This post is aimed at UK organisations looking to evaluate the best membership management software for charities and associations. Many membership systems focus on the needs of North American organisations and do not address the specific challenges of running a membership organisation in the UK. This post provides an overview of all the best software options.
Not all the organisations featured are exclusively focused on the UK but we start by listing UK focused options and then move on to software based outside of the UK that can still be of use to UK organisations.
We evaluate each option on the following features which are common software requirements for UK charities and associations with membership management needs.
Membership software UK
White Fuse is an integrated website, fundraising and membership platform built specifically for UK charities, societies and associations. The platform looks after the full member experience from joining online to managing their membership and accessing restricted content and resources. A number of features are included to make data protection and compliance easier for small organisations.
Silverbear is a membership database system aimed at large professional membership associations in the UK like the Institute of Directors. They offer a comprehensive customised offering based on Microsoft Dynamics. Their solution typically includes Direct Debit support, integration with HMRC Gift Aid system and a membership portal for members to manage their own profile, book events and access financial information.
MemberMojo is aimed at small clubs, associations and charities. It is a simple but comprehensive system to collect subscriptions for charity membership. From the pricing and feature-set, it is clear that it’s aimed at small organisations. Perfect for small clubs who don’t need a membership website and don’t run bookable events but need to simplify the administration of membership fees.
Like MemberMojo, WebCollect is also aimed at amateur clubs and other small organisations. They do offer a basic website builder with templates for different organisation types (e.g. Athletics Club, Basketball Club). Templates offer little custom branding and are not optimised for mobile devices. A more comprehensive solution than MemberMojo due to its range of templates but is looking very old fashioned in both its administration and member-facing interface.
ThankQ does not offer a fully integrated membership package but it’s CRM software does support many stages of the member lifecycle, especially if the ‘web widgets’ are used to build an interactive membership website.
ThankQ targets a wide range of membership organisations including professional bodies, trade associations, unions, charities and clubs.
Some of the membership management systems in this post are looking quite ‘long in the tooth’ but SheepCRM has a refreshingly clean and modern user interface. It steers clear of offering a full membership feature set but instead has a range of integrations with modern platforms for email marketing and website functionality.
Other software to consider
UK-based creators of Pro8 and Pro9 membership management CRM databases.
Focused on event management and provides a members portal.
Sales-focused CRM for larger associations who use direct sales approaches to target member growth through networking.
For professional associations, trade associations, chambers of commerce. Range of website templates to choose from.
Comprehensive membership management tool based in the US with website builder, event management and member portal capabilities.
A full end-to-end solution aimed at larger organisations. Also offers a range of fundraising and online community solutions for association and membership websites in the UK and internationally.
Another leading piece of AMS (Association Management Software) for larger associations.
Has been around for a long time but probably still the leading open source membership software. No website builder but can integrate with Drupal or Wordpress. Needs signficiant custom development.