You are here:  Home › Services › Ongoing Support

Services
Branding, custom website design, content management, social media and SEO

Pro-active expert website support and reliable Drupal hosting

Our support packages are driven by the high value we place on relationship with our clients. We work to forge fruitful long-term partnerships with everyone we work with.

By using the Drupal content management system we ensure that you can take control of your own website. Nonetheless, we understand that clients still need support and strategic input.

Drupal security updates

Your CMS is based on an open source framework that is constantly being developed and improved. As security issues are discovered, updates are released to fix them. We will check for install these updates periodically to ensure your site is secure.

Support requests

We want our clients to get the most out of their website. Our responsive and friendly team will work with you to deal with support requests quickly and efficiently.

Drupal hosting

Our hosting is 'clustered grid’ hosting. This means that a bunch of computers are configured to work together to intelligently allocate their combined power. The result of this is greater speed, stability and scalability than previous dedicated server solutions.

Uptime guarantee

Our Drupal hosting service is based in an industry-leading datacentre. We are so confident in our systems that we offer a 99.9% uptime guarantee. This is a promise that in any given month, your website will be unavailable for no more than 0.1% of the time - approximately 43 minutes. This excludes any planned maintenance, which may occasionally be necessary and will usually be carried out in off-peak hours.  If we fail to meet this target, you can request a free month of service.

Daily back-ups

You have the peace of mind that your site is backed up daily so anything that has been accidentally lost can be easily recovered.

Find out more...

We have created a set of support packages to offer a variety of support levels. We believe that our packages offer value for money and will allow you to focus on achieving your objectives more efficiently. Please contact us for more information.